Aged Care Qualification Product Development

During the consultation conducted by the Aged Care Workforce Taskforce, feedback was received that the current Certificate III in Individual Support (Ageing) was not adequately meeting the skills needs of workers and employers in the aged care sector.

The Aged Services IRC was formed and tasked with developing a stand-alone and specialised qualification for entry level workers in the aged care sector.

  • This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing.
  • Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs.
  • Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
  • To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
  • No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.


The proposed Certificate III in Ageing Support qualification

13 units must be completed:

  • 10 core units
  • 3 elective units from the electives listed below.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.


Core Units

CHCAGE001 Facilitate the empowerment of older people

CHCAGE005 Provide support to people living with dementia

CHCCCS011 Meet personal support needs

CHCCCS015 Provide individualised support

CHCCCS023 Support independence and well being

CHCCOM005 Communicate and work in health or community services

CHCDIV001 Work with diverse people

CHCLEG001 Work legally and ethically

HLTAAP001 Recognise healthy body systems

HLTWHS002 Follow safe work practices for direct client care


Elective units

CHCDIS002 Follow established person-centred behaviour supports

CHCDIS003 Support community participation and social inclusion

CHCCCS025 Support relationships with carers and families

CHCHCS001 Provide home and community support services

CHCAGE002 Implement falls prevention strategies

CHCCCS001 Address the needs of people with chronic disease

CHCCCS017 Provide loss and grief support

CHCDIS004 Communicate using augmentative and alternative communication strategies

CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCLAH003 Participate in planning, implementation and monitoring of individual leisure and health programs

CHCMHS001 Work with people with mental health issues

CHCPAL001 Deliver care services using a palliative approach

HLTHPS006 Assist clients with medication

HLTINF001 Comply with infection prevention and control policies and procedures