BSBCMM201 Communicate in the workplace Release 1 describes the skills and knowledge required to communicate in the workplace including gathering, conveying and receiving information and completing routine written correspondence. It includes information on how to:

-gather, convey and receive information and ideas
-complete workplace documentation and correspondence
-communicate in a way that responds positively to individual differences

It contains learning content, case studies and examples, practice tasks and learning checkpoints.

Learner guides

• Product Code: BXCMM201
• ISBN: 978-1-76059-314-8

Support resources

• Product Code: BSCMM201R1T
• ISBN: 978-1-74349-620-6