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BSBCUS403 Implement customer service standards
BSBCUS403 Implement customer service standards Release 2 describes the skills and knowledge required to contribute to quality customer service standards within an organisation. It includes information on how to:
-contribute to quality customer service standards
-implement customer service systems
-implement team customer service standards
It contains learning content, case studies and examples, practice tasks and learning checkpoints.
Learner guides
- Product Code: BXCUS403
- ISBN: 978-1-76059-335-3
- Product Code: BSCUS403R2T
- ISBN: 978-1-76031-768-3
