BSBINM202 Handle mail describes the skills and knowledge required to receive and distribute incoming mail, and to collect and despatch outgoing mail. It includes information on how to:

-receive and distribute incoming mail
-collect and despatch outgoing mail
-organise urgent and same day deliveries

It contains learning content, case studies and examples, practice tasks and learning checkpoints.

Learner guides

• Product Code: BXINM202
• ISBN: 978-1-76059-395-7

Support resources

• Product Code: BSINM202R1T
• ISBN: 978-1-76031-081-3