Business Services

BSBLDR401 Communicate effectively as a workplace leader Release 1 describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up. It includes information on how to:

-identify context for communication
-clarify message and engage communication
-take follow-up actions

It contains learning content, case studies and examples, practice tasks and learning checkpoints.