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This unit has been superseded by BSBLDR511 Develop and use emotional intelligence, but may still be relevant in some qualifications. Please contact Aspire prior to purchase.
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BSBLDR501 Develop and use emotional intelligence Release 2 describes the skills and knowledge required to develop and use emotional intelligence to increase self awareness, self management, social awareness and relationship management in the context of the workplace. It includes information on how to:

-identify the impact of own emotions on others in the workplace
-recognise and appreciate the emotional strengths and weaknesses of others
-promote the development of emotional intelligence in others
-utilise emotional intelligence to maximise team outcomes

It contains learning content, case studies and examples, practice tasks and learning checkpoints.

Learner guides

• Product Code: BXLDR501
• ISBN: 978-1-76059-467-1

Support resources

• Product Code: BSLDR501R2T
• ISBN: 978-1-76031-784-3