This Learner Guide describes how to research and devise a business operational plan and explain its efficacy to others. It explains the process of acquiring resources, including the recruitment and induction of staff members. The material also demonstrates how to monitor and review the performance of an operational plan, and how to negotiate variations and adjustments to ensure its ongoing efficiency.

Resources available

Learner Guide
• Mapped to Units of Competency
• Workplace Examples
• Practice Tasks
• Topic Summaries
• Learning Checkpoints

Assessment Support Pack
For the student:
• Practice Assessment Workbook
• Final Assessment Workbook
• Supporting documents
For the assessor:
• Introduction Manual
• Practice Assessments and Marking Guide
• Final Assessment and Marking Guide
• Talk with Others discussion topics
• Observation*
• Third Party Report*
• Competency Mapping
• PowerPoint Slides
• Delivery Plans

PowerPoint Slides are also available separately per unit of competency. Contact your Account Manager for more information.

*where the Unit of Competency requires an Observation be undertaken

Learner guides

• Product Code: BBOPS502
• ISBN: 978-1-76075-732-8

Support resources

• Product Code: BBOPS502SP
• ISBN: 978-1-76075-734-2