This Learner Guide explains how to organise a work schedule by developing work goals according to organisational requirements and establishing priorities. It then describes the process of evaluating work performance by seeking feedback on variations between actual and expected performance. It also explains how to identify both professional development needs and opportunities for professional development.

Resources available

Learner Guide
• Mapped to Units of Competency
• Workplace Examples
• Practice Tasks
• Topic Summaries
• Learning Checkpoints

Assessment Support Pack
For the student:
• Practice Assessment Workbook
• Final Assessment Workbook
• Supporting documents
For the assessor:
• Introduction Manual
• Practice Assessments and Marking Guide
• Final Assessment and Marking Guide
• Talk with Others discussion topics
• Observation*
• Third Party Report*
• Competency Mapping
• PowerPoint Slides
• Delivery Plans

PowerPoint Slides are also available separately per unit of competency. Contact your Account Manager for more information.

*where the Unit of Competency requires an Observation be undertaken

Learner guides

• Product Code: BBPEF301
• ISBN: 978-1-76075-756-4

Support resources

• Product Code: BBPEF301SP
• ISBN: 978-1-76075-758-8