Business Services

BSBREL402 Build client relationships and business networks Release 1 describes the skills and knowledge required to establish, maintain and improve client relationships and to actively participate in networks to support attainment of key business outcomes. It includes information on how to:

-initiate interpersonal communication with clients
-establish client relationship management strategies
-maintain and improve ongoing relationships with clients
-build and maintain networks

It contains learning content, case studies and examples, practice tasks and learning checkpoints.