Community Services

CHCADV001 Facilitate the interests and rights of clients Release 1 describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs. It includes information on how to:

- facilitate the realisation of client interests, rights and needs
- advocate in accordance with client preferences and requests to optimise client outcomes
- provide ongoing support to clients
- support clients making a complaint
- review progress

It contains learning content, case studies, formative assessments and learning checkpoints.