Community Services

CHCCCS010 Maintain a high standard of service describes the skills and knowledge to deliver and maintain a high standard of service. This unit is relevant to workers in a range of community services and health contexts where direct support services are provided. It includes information on how to:

• Establish and maintain an appropriate relationship with people accessing service
• Act in a respectful manner at all times
• Evaluate own work to maintain a high standard of service

The Learner guide contains learning content, self-assessment checklists, realistic workplace examples, practice tasks, key learning summaries and learning checkpoints.