CHCDIV003 Manage and promote diversity describes the skills and knowledge required to evaluate and promote diversity in the workplace and to contribute to the planning of diversity policies and procedures. This may apply to internal work practices or external service delivery.

This Learner Guide details how to research and foster diversity in the workplace. It then explains how to adapt communication strategies for targeted individual and group needs. Lastly, the content details how to contribute to workplace diversity policies and procedures.

The learning content builds knowledge and understanding by using:
• Step-by-step instructions on researching workplace diversity to meet diversity objectives
• Straightforward explanations of how to contribute to the development of diversity policies and procedures
• Learning Checkpoints at the end of each topic to build knowledge of strategies that foster and promote diversity in work practices
• A range of examples and case studies that illustrate the role of leaders and managers to encourage diversity in work practices and service delivery

Learner guides

• Product Code: CTDIV003
• ISBN: 978-1-76123-088-2

Support resources

• Product Code: CTDIV003SP
• ISBN: 978-1-76123-090-5