This Learner Guide outlines how to identify and respond to legal requirements. It describes how to identify and meet ethical responsibilities, which includes recognising unethical conduct and considering personal values and attitudes to ensure a non-judgemental practice. Finally, it explains how to contribute to workplace improvements by identifying practices that could be improved and pro-actively sharing feedback with colleagues and supervisors.

Resources available

Learner Guide
• Mapped to Units of Competency
• Workplace Examples and Case Studies
• NEW! Videos
• NEW! Callouts and Margin Definitions
• NEW! Glossary
• NEW! Online Links
• Practice Tasks
• Topic Summaries
• Learning Checkpoints

Assessment Support Pack
• NEW! How To: A Guide for Trainers and Assessors
• Practice Assessments Workbook
• Practice Assessments Marking Guide
• Final Assessment Workbook
• Final Assessment Marking Guide
• NEW! Workplace Scenarios
• NEW! Talk with Others Discussion Topics
• NEW! PowerPoint Slides
• NEW! Delivery Plans
• NEW! Recognition of Prior Learning (RPL) Guide and Templates
• NEW! Glossary
• Supporting documents
• Observation*
• Third Party Report*
• Mapping Guide

PowerPoint Slides are also available to purchase separately per unit of competency. Contact your Account Manager for more information.

*where the Unit of Competency requires an Observation be undertaken