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CPCCCM1014A Conduct workplace communication comprehensively maps to the competency standard. It covers:

-gathering, conveying and receiving information
-carrying out face-to-face routine communication
-applying visual communication
-participating in simple on-site meeting processes

Learner guides

• Product Code: CCM1014A
• ISBN: 978 1 74240 972 6

Support resources

• Product Code: CCM1014T
• ISBN: 978-1-74240-973-3