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FSKOCM02 Engage in basic spoken exchanges at work
FSKOCM02 Engage in basic spoken exchanges at work Release 1 describes the skills and knowledge required to interact with others in basic spoken exchanges at work, such as following simple instructions, engaging in informal exchanges with colleagues, leaving a short telephone message, or participating in a workplace team meeting. It includes information on how to:
-prepare to interact in basic spoken exchanges
-interact in basic spoken exchanges
-review own performance
The learner guide is printed in full colour and is presented in a clear and easy-to-read format to help learners at this level. It follows a story-based structure, using a simple continuous workplace scenario to address the unit requirements. It contains learning content, checkpoint activities to reinforce learning, examples and final assessment tasks.
- Product Code: FSOCM02R1
- ISBN: 978 1 74349 871 2
- Product Code: FSOCM02R1T
- ISBN: 978-1-74349-872-9
