This Learner Guide explains the fundamentals of providing support to someone living with dementia, which involves consulting with them and their carer and being alert to
any signs of abuse that would require reporting. It covers supportive communication strategies, both verbal and non-verbal, and then explains how to encourage the person’s
participation in meaningful activities. Next it outlines how to implement a strengths-based approach in meeting their needs. Finally, it covers effective documentation and
the value of self-care strategies.

Resources available

Learner Guide
• Mapped to Units of Competency
• Workplace Examples and Case Studies
• NEW! Videos
• NEW! Callouts and Margin Definitions
• NEW! Glossary
• NEW! Online Links
• Practice Tasks
• Topic Summaries
• Learning Checkpoints

Assessment Support Pack
• NEW! How To: A Guide for Trainers and Assessors
• Practice Assessments Workbook
• Practice Assessments Marking Guide
• Final Assessment Workbook
• Final Assessment Marking Guide
• NEW! Workplace Scenarios
• NEW! Talk with Others Discussion Topics
• NEW! PowerPoint Slides
• NEW! Delivery Plans
• NEW! Recognition of Prior Learning (RPL) Guide and Templates
• NEW! Glossary
• Supporting documents
• Observation*
• Third Party Report*
• Mapping Guide

PowerPoint Slides are also available to purchase separately per unit of competency. Contact your Account Manager for more information.

*where the Unit of Competency requires an Observation be undertaken