• Updated and revised to reflect current skills and knowledge for a diverse range of health services and allied health settings
• Applies realistic examples and practice tasks to reiterate important topics learned
• End of chapter summaries, learning checkpoints and case studies help check student progress along the way
• Covers important topics as cultural competence, respect, confidentiality, dealing with aggressive behaviours and more
• A robust Assessor Support Pack is also available, including formative and summative assessments, marking guides, PowerPoints, mapping guides and more, providing everything you need at your fingertips

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CHCCCS010 Maintain a high standard of service is a core unit from Certificate III in Allied Health Assistance.

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