CHCCSM013 Facilitate and review case management describes the performance outcomes, skills and knowledge required to plan, monitor and review case management.

This Learner Guide describes how to undertake case management in accordance with organisational policies and procedures. It then explains how to conduct case management meetings and how to develop a case management plan. Lastly, the content details how to monitor and review case work activities and processes.

The learning content builds knowledge and understanding by using:
• Step-by-step instructions on monitoring and reviewing case management plans
• Straightforward explanations of how to conduct case management meetings
• Learning Checkpoints at the end of each topic to reinforce understanding of responsibilities relating to duty of care
• A range of examples and case studies that illustrate how to develop, facilitate and review case management regarding diverse populations

Learner guides

• Product Code: CTCSM013
• ISBN: 978-1-76123-168-1

Support resources

• Product Code: CTCSM013SP
• ISBN: 978-1-76123-170-4