This Learner Guide covers preparing and implementing operational plans, monitoring operational performance and reviewing performance for future improvements. It explains how to onboard others who are also required to implement operational plans and how to adjust plans to manage contingencies. The content also demonstrates how to develop and propose recommendations when variations to plans become necessary.

Resources available

Learner Guide
• Mapped to Units of Competency
• Workplace Examples
• Practice Tasks
• Topic Summaries
• Learning Checkpoints

Assessment Support Pack
For the student:
• Practice Assessment Workbook
• Final Assessment Workbook
• Supporting documents
For the assessor:
• Introduction Manual
• Practice Assessments and Marking Guide
• Final Assessment and Marking Guide
• Talk with Others discussion topics
• Observation*
• Third Party Report*
• Competency Mapping
• PowerPoint Slides
• Delivery Plans

PowerPoint Slides are also available separately per unit of competency. Contact your Account Manager for more information.

*where the Unit of Competency requires an Observation be undertaken

Learner guides

• Product Code: BBOPS402
• ISBN: 978-1-76075-720-5

Support resources

• Product Code: BBOPS402SP
• ISBN: 978-1-76075-722-9