This Learner Guide focuses on the teamwork skills required by a leader who has responsibility for others or a team. It covers the process of preparing performance plans, including planning for contingencies, and allocating tasks to team members. The material also explains how to support the team by using coaching and problem-solving skills. It then describes how to measure the team’s performance against work plans, provide feedback to team members and identify learning opportunities for ongoing improvement.

Resources available

Learner Guide
• Mapped to Units of Competency
• Workplace Examples
• Practice Tasks
• Topic Summaries
• Learning Checkpoints

Assessment Support Pack
For the student:
• Practice Assessment Workbook
• Final Assessment Workbook
• Supporting documents
For the assessor:
• Introduction Manual
• Practice Assessments and Marking Guide
• Final Assessment and Marking Guide
• Talk with Others discussion topics
• Observation*
• Third Party Report*
• Competency Mapping
• PowerPoint Slides
• Delivery Plans

PowerPoint Slides are also available separately per unit of competency. Contact your Account Manager for more information.

*where the Unit of Competency requires an Observation be undertaken

Learner guides

• Product Code: BBXTW401
• ISBN: 978-1-76075-896-7

Support resources

• Product Code: BBXTW401SP
• ISBN: 978-1-76075-898-1